Refund and Return Policy

Last Updated: 10-12-2025

Premium Scrub Sets stands behind the quality of our products. This policy explains how returns, exchanges, and refunds work for both standard and customized items.

1. Eligibility for Returns

We don’t accept returns any products.

Items Not Eligible

  • Custom scrubs

  • Private label orders

  • Bulk production orders

  • Products with personalized embroidery

  • Clearance or discounted items

These items follow final-sale conditions because all details follow customer-approved specifications.

2. Return Process

Returns are not available, please make everything sure before purchasing like sizing, colors, and you can email us info@premiumscrubsets.com for any issue. You can finalize everything before ordering. 

3. Refunds

Refunds are available. We reject returns that show signs of wear, washing, custom alterations, or damage caused by misuse.

4. Exchanges

No Exchange is available

5. Damaged or Incorrect Items

If you receive an incorrect or damaged item, contact us within 48 hours of delivery with images.
We review the issue and arrange replacement or another suitable solution.

6. Order Cancellation

Once production starts on customized or private label orders, cancellation becomes unavailable.