Privacy Policy
We operates premiumscrubsets.com and respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services. By using our website, you agree to the practices described here.
1. Information We Collect
We collect information that supports order processing, customer service, and website functionality.
a. Personal Information
We collect the details you provide during account creation, checkout, or contact requests, including:
Name
Email address
Phone number
Shipping and billing address
Company name (if provided)
b. Payment Information
We process payments through secure third-party payment gateways. These partners manage all card information, and we do not store full card details on our servers.
c. Website Usage Data
We collect anonymous browsing information to improve your experience, such as:
IP address
Device type
Browser type
Pages viewed
Time spent on the website
This data helps us understand site performance and user behavior.
d. Cookies
We use cookies to support essential website functions, store preferences, track cart activity, and measure overall site performance. You may disable cookies in your browser settings, although certain features may function differently.
2. How We Use Your Information
We use collected information for the following purposes:
Process and fulfill orders
Respond to inquiries or support requests
Manage accounts and update order status
Improve website performance and user experience
Send important notifications related to orders or services
Detect and prevent fraudulent activity
Support marketing campaigns that match your preferences (with consent where required)
We keep your information secure and use it only in ways that support your interaction with our services.
3. Sharing Your Information
We share your information only with trusted partners that support our business operations. These include:
Payment processors
Shipping and logistics partners
Email service providers
Analytics platforms
Website hosting services
These partners process information only as needed to perform services on our behalf. We do not sell or trade personal information.
4. Your Rights
Depending on your location, you may have certain rights related to your personal information.
For Customers in the USA
You have the right to request access to your data, request deletion (where applicable), and update your account details.
For Customers in the UK & EU (GDPR)
You have the right to:
Access your personal information
Request corrections
Request deletion
Restrict processing
Object to certain uses
Request a copy of your data
Withdraw consent at any time
To request any of these actions, contact us using the details at the end of this policy.
5. Data Retention
We store personal information only as long as necessary for order processing, legal compliance, customer service, and operational purposes.
When information is no longer required, we remove it using secure methods.
6. Data Security
We maintain strong security measures to protect your information during collection, storage, and transmission. These measures include:
Encrypted checkout
Secure server environment
Limited internal access to customer information
Monitoring systems that detect suspicious activity
While we follow industry standards, no online platform can guarantee absolute protection. We continue to review and strengthen our safeguards.
7. Third-Party Links
Our website may contain links to external websites or services. These third-party platforms operate independently and follow their own privacy practices. We do not take responsibility for how they manage your information.
We recommend reviewing their policies before sharing personal details.
8. Children’s Privacy
Our website and services do not target individuals under 13 years of age. We do not knowingly collect information from children. If we learn that a child has submitted personal information, we remove it immediately.
9. International Data Transfers
Customers from the UK and EU may have their information processed in countries outside their region, including the USA or other service locations.
We work with partners who follow recognized data protection standards to maintain security and compliance.
10. Policy Updates
We may update this Privacy Policy to reflect changes in our services, legal requirements, or operational practices. Updated versions will be posted on this page with a revised “Last Updated” date.